Last updated January 01, 2024
Junk’Ems LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with our website, forms, and messaging systems.
Company Information
Junk’Ems LLC
878 SW 500th Rd, Holden, MO 64040
Phone: 816-372-2098
Email: [email protected]
Website: http://www.junkems.com
1. WHAT INFORMATION IS COLLECTED
We may collect the following types of information:
Information you provide directly
Name
Phone number
Email address
Service address, billing address, or job location (if applicable)
Dumpster rental details, service requests, notes, and scheduling information
Payment-related details (processed through secure third-party payment providers, we do not store full card numbers)
Information collected automatically
IP address
Browser type, device type, and operating system
Pages visited and time spent on the site
Referring website or traffic source
Basic analytics data collected through cookies and similar tools
Information collected through communications
Call records and call metadata (date/time/duration)
SMS and email message history (including opt-in and opt-out records)
2. HOW USER DATA IS USED
We use collected information to:
Provide quotes, schedule services, and fulfill dumpster rental and trash service requests
Communicate about service updates, appointments, billing, and support
Send transactional messages related to your request (confirmation, reminders, status updates)
Send marketing messages if you opt in (promotions, service announcements, seasonal offers)
Improve website performance, customer experience, and marketing effectiveness
Maintain internal records, prevent fraud, and comply with legal obligations
3. SMS OPT-IN DETAILS
If you provide your phone number and opt in, you consent to receive SMS messages from Junk’Ems LLC.
Message types may include
Appointment confirmations and reminders
Service updates
Customer support responses
Promotions or special offers (only if you opt in to marketing)
Message frequency
Message frequency varies depending on your activity and services requested.
Message and data rates
Message and data rates may apply based on your mobile carrier plan.
Opting out
You can opt out at any time by replying STOP. You may receive one final message confirming your opt-out.
For help, reply HELP or contact us at 816-372-2098.
Consent not required
Your consent to receive SMS messages is not required as a condition of purchase.
4. COOKIE AND TRACKING PRACTICES
We may use cookies and similar technologies to:
Help the website function properly
Remember basic preferences
Measure traffic and site performance
Understand how people interact with our pages and forms
You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site function.
5. DATA SECURITY AND HANDLING
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, but we work to reduce risk by limiting access and using reputable service providers.
We retain information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
6. USER RIGHTS
Depending on where you live, you may have the right to:
Request access to the personal information we have about you
Request corrections or updates to your information
Request deletion of certain information (when legally permitted)
Opt out of marketing communications at any time
To make a request, contact [email protected].
7. MOBILE INFORMATION SHARING STATEMENT
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers who help us operate our business (for example, messaging platforms, CRM tools, payment processors, and analytics providers). These providers are only permitted to use the information to perform services for us.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as required by law.
THIRD-PARTY SERVICES
We may use third-party tools to support operations such as CRM, email, SMS delivery, payment processing, analytics, and hosting. These providers may process data on our behalf under their own privacy and security terms.
CHILDREN’S PRIVACY
Our services are intended for individuals age 18 and older. We do not knowingly collect personal information from children.
CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. Updates will be posted on this page with the revised “Last updated” date.
CONTACT US
If you have questions about this Privacy Policy or your data, contact us:
Junk’Ems LLC
878 SW 500th Rd, Holden, MO 64040
Phone: 816-372-2098
Email: [email protected]